This workshop looks at dealing with difficult people. PR is an industry that usually involves multiple stakeholders, often all with different and sometimes conflicting objectives. During this session, we take a look at some of thedifficultpeoplewe may come across, and investigate why they might be like that. No one is demonised, and sometimes an insight into someone’s behaviour can be useful to help us modify our own.
We go onto share practical ways to help us to work with them, and protect ourselves at the same time. We’ll also even address what to do if you recognise yourself among them!
Finally, the difficult people workshop also covers what to do if it’s you that’s being triggered, rather than a problem with the behaviour. This will really improve awareness of your own part in communications, both good and awkward.
This is a 3 hour workshop, and ideally done face to face.
Contact me hereto discuss booking this session, or read about our other sessionshere.